The Group will establish effective governance frameworks to ensure the transparency, objectivity, and fairness of the management of the companies and earn society’s trust everywhere it operates.


We will introduce our compliance system and initiatives.

Compliance system and initiatives

Considering compliance as one of the top priority issues in management, the Company has established the Compliance Committee, chaired by the Executive Officer and General Counsel. Consisting of persons in charge of compliance at partner companies and the heads of related departments of the Company, the Compliance Committee deliberates on and monitors compliance-related matters in the Group.
Through the Compliance Committee, the Company has improved the compliance system in the Group through PDCA activities related to compliance throughout the Group, provision of various compliance education programs, enhancement of compliance consultation services (an internal reporting system), and establishment of internal rules. In FY2020, it has implemented measures to raise employee awareness of compliance. It has also adopted themes, such as the appropriate management of working hours and the prevention of harassment, set in consideration of social conditions as the activity themes of the Compliance Committee, thus improving and monitoring the compliance system.

Compliance education

Since 2017, the Company has distributed the Nippon Paint Holdings Compliance Guidebook (electronic version) to employees to raise the compliance awareness of Group executives and employees. This guidebook introduces laws and rules that employees should pay special attention to when engaged in operations and describes typical cases related to compliance, including actions to be taken by a business person when having difficulty making a decision. In FY2020, it updated the 2017 Guidebook and added new topics to provide newer and easier-to-understand information to Group employees.
For important themes, including the prevention of insider trading, the Company provides e-learning and group training to promote compliance awareness.
It also publishes Compliance e-Mail Newsletters for all employees at domestic Group companies to inform them of news and points that they should know in terms of compliance. This e-mail newsletter is regularly published once a month to share information in a timely manner and raise employee awareness of compliance.
It conducts the Compliance Comprehension Test online to confirm the effectiveness of these measures for raising compliance awareness.

Enhancement of compliance consultation services
(an internal reporting system)

The Company has established the NPHD Group Hotline, which enables employees of the Company and its domestic Group companies to report a wide range of fraudulent activities. It has set up multiple contact points, including an external law office, as contact destinations, so that the informant can make a personal selection. At any contact points, the confidentiality of internal reporting information is ensured. Even after the reporting is completed, a follow-up is conducted so that the informant will not be treated unfavorably due to the reporting and consultation. Thus, the Company has established and operates a system that the informant can use with peace of mind and reliability.
For the operational status of the internal reporting system, a total of 13 reports were received by the Company and its domestic Group companies in FY2019. The Company conducted an appropriate survey on all of these reports and took corrective action according to the survey results.
In addition to the NPHD Group Hotline, the Company provides consultation services dedicated to concerns related to harassment.

Number of reports
HarassmentInformation ManagementLabor ManagementBusiness fraud
Against the rules
13 cases in total62221

Establishing internal rules regarding compliance

The Company has established rules related to information management, personal information protection, insider trading prevention, crisis management, and compliance, and it has been engaged in corporate activities based on these rules. For instance, in FY2020, it set up detailed rules, including those on what procedures to be followed when its employees are entertained and give or receive gifts in Japan. It is expected that this will help to build healthy and good business relationships with its business partners.

Establishing internal rules regarding compliance

The Company uses an e-learning system to regularly provide education on anti-corruption regulations at each Group company across the world and works to foster an anti-corruption mindset among Group company employees.

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